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Offer Three:
- This offer of £14.99 is available to all new Automatic customers.
- This offer price is applicable to your 1st five lessons. After which, the normal price of £22.50 applies.
- This offer is only for a Automatic driving lessons in the Birmingham and Solihull areas.
- This offer cannot be used in conjunction with any other offer.
- This offer cannot be used on the day of your driving test.
GENERAL TERMS AND CONDITIONS
1. Interpretation and application
In these terms and conditions (the “Conditions”) “We”, “Us” or “Our” means Dr L Test School of Motoring and You as a customer. You must read these Conditions in full as they set out the complete terms upon which We have agreed to provide, and You have agreed to obtain, driving tuition from Us.
2. About Your Instructor
The contract for driving tuition is solely between You and Your Instructor. You and Your Instructor are responsible for agreeing all matters relating to the timing, location and duration of individual lessons.
You must notify Your Instructor of any matters which affect your ability or entitlement to have driving tuition, for example, but not limited to, any lack, or loss, of a valid provisional driving licence.
Dr L Test School of Motoring acts as agent for Your Instructor.
3. Your responsibilities
If You take On the Road lessons, it is Your responsibility to ensure that You have the appropriate Licence and the Licence must be presented to Your Instructor prior to the commencement of Your tuition.
Your Instructor reserves the right to refuse to provide You with tuition or to cancel any lessons You have agreed to or booked, without liability, if You fail to provide him/her with the Licence prior to Your first lesson.
Your On the Road tuition is governed by a contract between You and Your Instructor. Accordingly, You and Your Instructor are responsible for arranging the date, time, pick-up location and duration of Your lessons.
You will treat Your Instructor with respect and follow Your Instructor’s reasonable instructions, particularly with regard to matters affecting Your health and safety.
4. Your Instructor’s responsibility
Your instructor will:
Provide You with driving tuition at the hourly rate communicated to You from time to time; recommend what are, in their opinion, the most appropriate training methods and aids to help You study for Your theory and hazard perception test.
Design a course of lessons to match Your specific driving and learning needs from Your first lesson right through to Your practical test.
Provide a presentable, modern, properly maintained and dual controlled car for each lesson.
Honour the full time booked for each lesson, which should include an introduction, practical training and a debrief at the end of Your lesson.
At all times conduct themselves in a professional manner including:
• being courteous and considerate to You
• avoiding physical contact except in an emergency
• not smoking during Your lessons
Endeavour to be on time at the agreed pick-up point and be available for the full duration of the lesson booking, subject to any circumstances beyond their control.
If You are taking On the Road driving lessons, Your Instructor will carry the appropriate motor insurance, should You be involved in a collision as a learner driver whilst in control
Your Instructor will respond professionally to any worries or issues that You may have and try to resolve them to Your satisfaction.
If Your Instructor is for whatever reason unable to comply with their obligations to You, both We and Your Instructor reserve the right to arrange for an alternative Instructor to provide You with some or all of Your driving tuition.
We will use Our best endeavours to notify You or the alternative instructor who will provide You with Your tuition.
If We or Your Instructor are unable to arrange for an alternative Instructor to provide Your driving tuition, or in the event of a mechanical breakdown of the vehicle in which You have been learning to drive, or for any other reason, the Instructor reserves the right to rearrange Your lessons for a time convenient to both You and the Instructor.
5.Lesson Cancellation Policy
You must give Us or Your Instructor at least two working days notice if You wish to cancel or rearrange a driving lesson, otherwise You will be liable to pay for 100% of the lesson fee.
6. Refund Policy
If you have pre paid and have not used the hours, you are entitled to a full refund of the un-used hours remaining.
You are not entitled to a refund for any lessons that have transpired where the instructor has provided the tuition. You may terminate the verbal contract between You and the Instructor at your discretion, if for any reason you are not satisfied. Post haste is recommended in such situations to avoid disappointment in the future.
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